Why shop at Homoware.com
At Homoware we are doing our best to make your online shopping experience as great as possible and that you feel comfortable shopping with us.
Customers buying from a Danish online shop are well protected by the Danish consumer law.
As a company we do not just comply with the legislation, but set our own standards even higher than required.
As a consumer in Danish online shop you are well protected by the Danish consumer law. We also follow the practices of Danish trade associations and we bend ourselves backwards to make sure you get all the relevant information you need. For example you will receive a personalized terms and conditions with your order from Homoware consisting only of the relevant information to your purchase, so you always have a clear understanding where you stand as a consumer.
Secure and discreet payment
All information related to the payment is encrypted in SSL (Secure Socket Layer), which ensures that your credit card information is never accessible to anyone unauthorized.
You can read more about our secure payment here
Your credit card is only charged when we ship the products. The company name on your bank statement will read HarinWeb. Homoware is never mentioned in any connection from which you could be identified.
Discreet and quick delivery
The Danish post delivers the parcels (in association with the international shipping partners), and the sender on the package will read HarinWeb, Homoware’s official company name. The package will never have Homoware on it.
You can read more about our discreet delivery here here
In Europe the usual delivery time is from 3 to 6 business days. Your delivery is packed and sent out the very same day if you order before 18:00 Danish time.
You can read more about our fast delivery here here
Great customer service
We aim to provide the best service on the market, both before and after your purchase at Homoware. Feel free to contact us if you have any special requests.
On www.trustpilot.dk many of our customers have described their shopping experience with us (in Danish).
30-day money-back guarantee
Danish customer law requires a 14-day money-back guarantee on products sold online. We want to make sure our customers are happy and that is why we have extended the money-back guarantee to 30 days.
You can read more about the return policy here
We always give the customer the best service and we won’t forget that the customer is the ringleader and the sole reason we exist.
Therefore you are always welcome to contact us on anything you have on your mind, whether you want to give positive or negative feedback or you have a suggestion how we could serve you better. The Homoware Boys are always here to help you.
You can read more about us here
Complete understanding of your needs
The principle idea behind our product range is the personal understanding of gay sexuality. Many of the products we carry are tested before going on sale, so we know exactly what we are talking about, we can advice you on your purchase but we are also a company that is able to provide a wide product selection to various needs.
If you think an item is missing in our large selection, please let us know
Your fantasy is our reality. When you ask for our advice we will never, unlike many other shops, try to oversell products to you. We believe you need to get exactly the help you need, not less nor more. We believe that this conduct will make you happy and we will have the privilege to welcome you again to our shop.